In the July update, we covered training hubs, the Activity Codes library and the Ask EpOpti Chrome extension.
Tracking views tells you who opened a guide. It doesn't tell you who understood it. An agency that can't prove its staff learned a process is still relying on luck. This month, we closed that gap and rebuilt the platform's foundation.
Quizzes That Show What Staff Know
- Quiz builder — EpOpti can generate quiz questions from a guide, so creating a knowledge check takes minutes.
- Tracked results — Staff take quizzes, and every result is recorded.
- Agency quiz view — Results, questions and progress charts on a single screen.
Training Mode
With training mode, staff see pass, fail or no-quiz badges on every guide and resource, plus a Knowledge Check card on each page. Everyone can see at a glance what they've proven and what's still open.
A Clearer View for Agency Leaders
- Redesigned agency dashboard — Organized into tabs, with a training snapshot up front.
- Tidier admin — Navigation reorganized by area, with a dedicated Support section.
- Agency controls — Agencies can be switched on or off.
A Foundation Built to Last
Some of the most important work this month is invisible. We moved EpOpti's data onto PostgreSQL, the same database banks, healthcare systems and large software platforms rely on. Most users never noticed, which was the goal.
- Built to grow — EpOpti can support many more agencies and users without slowing down.
- More reliable — Data is written safely even when many people use the platform at once, and backups come straight from the live database.
- More secure — Login sessions are stored in the database, session cookies are locked to encrypted connections, and passwords are kept out of system logs.
- Safer releases — New features are tested against a separate database, and automated checks run before every release.
Put a Number on It
We also rebuilt our website around operational excellence, including a new Why EpOpti page and a return-on-investment snapshot for agencies weighing the cost of doing nothing.
Next Up
EpOpti can now prove who learned a process, and it runs on a foundation built to scale. Next, we'll tackle the hardest part for most agencies: getting processes documented in the first place. Look for the next update on September 15.